BOOKING YOUR RIDE
SFC offers multiple classes a day, seven days a week. The schedule goes live for the week every Sunday at 5pm EST. To book a bike you must have paid series in your account. When you book a ride, select what bike you would like to reserve.
CANCELLATIONS
If you need to cancel your bike, please cancel 6 hours prior to the class start time. You can cancel online via your account by clicking “my classes” and selecting “unreserve”. If you late cancel or no-show, you will forfeit the class credit. If you booked with an unlimited series, you will incur a $16 late fee or a $20 no show fee.
WAITLISTING
If class is full, don’t worry! You can be added to our waitlist. You can cancel your spot on the waitlist at any time. We will automatically add you to class should a spot open up and email you to let you know that you’re in! Once added to the class from the waitlist, our regular cancelation policy applies. You can be added to class from the waitlist up to 1 hour before a class is set to start.
FAQ’s
Can I sign up for a friend?
At this time you can only sign up for one spot per account.
Do you provide water?
Sure do. We sell bottled water in-studio ($3) or you can fill up your own bottle at our water dispenser free of charge!
Can I choose my bike?
Yes! When booking your ride, you may select the bike you want to reserve. You will be reminded of your spot upon checkin. You may switch your bike when checking-in.
Can I freeze my subscription membership if I go out of town?
Subscriptions cannot be frozen, but they can be cancelled with 30 day notice to prevent further renewal.
Do you have lockers?
Yes. We ask that you leave all your belongings in the locker.
Is there a beginner class?
No, but all of our classes are open to all fitness levels. Our instructors give modifications and advance options throughout each class so you can tailor the workout to your ability.
I am injured and my physician says I cannot exercise.
Please contact us at info@sofitcycle.com